Location:
Anchorage
Classification:
Full-time, non-exempt
Expected Hours of Work:
Monday through Friday, 8:00 a.m. to 5 p.m.
Education:
High school graduate or equivalent is required. State of Alaska Insurance Producer License is preferred.
Position Details:
Duties and Responsibilities
o Become aware of and understand company culture so goals and objectives can be reached in accordance with the company’s mission, vision, and strategic plan.
o Regular sessions to learn and develop position and responsibilities.
o Work on becoming proficient in multiple agency systems and other areas of office duties.
o Provide a high level of customer support to clients and colleagues.
o Manage phone system and incoming calls for multiple departments.
o Serve as the first point of contact for greeting and seeing to the needs of clients, visitors, and people going in and out of the office on a daily basis.
o Provide general administrative duties: mailing, faxing, scanning, printing, etc.
o Process incoming and outgoing mail.
o General office areas to be kept safe, organized, and clean: client areas, conference rooms, and break room.
o Assist teams with setting up policy binders and materials for client meetings.
o Manage company general email inbox.
o Perform miscellaneous job-related duties and special projects as assignede
o Adhere to agency policies and procedures.
o Develop professional relationships to enhance the day-to-day work experience
o Maintain a high level of communication with the team
o Monitor, order, and organize office supplies
Evaluate and develop internal processes using communication tools to enhance workflows for the purposes of increasing efficienciess.
Knowledge, Skills, and Abilities which might help you be successful in this position
o Excellent communication (verbal and written) and organization skills.
o Has the desire to continue to learn. Takes direction well.
o Computer proficiency and technical aptitude with the ability to use Microsoft products and various software.
o Ability to work within multiple systems and adaptability to embrace new technology.
o Proven ability to work effectively in a team environment with co-workers and managers.
o Capability of effective planning and priority setting.
o Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
o Excellent communication (verbal and written) and organization skills.
o Detail oriented, ability to efficiently and accurately transfer data from different formats.
o Provide a high-level of customer service.
Other Duties
o Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
o This job operates in a professional office environment. The position requires frequent use of office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Location:
Anchorage
Classification:
Full-time, non-exempt
Expected Hours of Work:
Monday through Friday, 8:00 a.m. to 5 p.m. with 1 hour lunch, 12:00 p.m. to 1:00 p.m.
Education:
High school graduate or equivalent is required. State of Alaska Insurance Producer License is preferred.
Position Details:
Duties and Responsibilities
o Become aware of and understand company culture so goals and objectives can be reached in accordance with the company’s mission, vision, and strategic plan.
o Regular sessions to learn and develop position and responsibilities.
o Work on becoming proficient in multiple agency systems and other areas of office duties.
o Managing, responding, and organizing 40+ calls and or emails per day.
o Accurately creating illustrations, formulas, and formatting in MS-Excel.
o Providing a high level customer service that involves but is not limited problem solving, critical & analytical thinking, emotional intelligence and a strong sense of self awareness.
o Thorough analytical understanding for various components of employee benefit packages e.g. ERISA compliance, insurance product offerings, and all types of funding mechanisms.
o Proficient in entering data and updating account information in our client management system.
o Continual growth and learning mindset in an ever changing industry and business environment.
o Obtaining Life and Health Insurance License within 90-days of being hired.
o Working closely with consultants to organize and prepare for client meetings.
o Receiving training on various insurance products.
o Becoming an expert in using our client management system.
o Building relationships with existing clients and staff.
o Complete regular trainings for HIPAA.
Knowledge, Skills, and Abilities which might help you be successful in this position
o Excellent communication (verbal and written) and organization skills.
o Has the desire to continue to learn. Takes direction well.
o Computer proficiency and technical aptitude with the ability to use Microsoft products and various software.
o Ability to work within multiple systems and adaptability to embrace new technology.
o Proven ability to work effectively in a team environment with co-workers and managers.
o Capability of effective planning and priority setting.
o Detail oriented, ability to efficiently and accurately transfer data from different formats.
o Provide a high-level of customer service.
Other Duties
o Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
o This job operates in a professional office environment. The position requires frequent use of office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
o While performing the duties of this job, the employee is regularly required to talk or hear.
o Specific vision abilities required by this job include close vision, distance vison, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Location:
Anchorage
Classification:
Full-time, Exempt
Expected Hours of Work:
Monday through Friday, 8:00 a.m. to 5 p.m. with 1 hour lunch, 12:00 p.m. to 1:00 p.m.
Education:
High school graduate or equivalent is required. Two to three years working and training in the field of payroll, accounting, human resource, benefit, or office management is greatly valued. At least one year in payroll or accounting experience is required. State of Alaska Insurance Producer License is preferred.
Position Details:
Duties and Responsibilities
o Become aware of and understand company culture so goals and objectives can be reached in accordance with the company’s mission, vision, and strategic plan.
o Regular sessions to learn and develop position and responsibilities.
o Provide customer service support to internal and external customers.
o Process and facilitate new employee onboarding, including I9, W4, and direct deposit verification.
o Coordinate and administer employee benefit programs.
o Work on becoming proficient in multiple workforce technology areas such as benefits, onboarding, compliance, human resources, reporting, and more.
o Troubleshoot workforce technology questions and issues with clients and employees.
o Assist in internal Accounts Payables and Receivables for client services.
o Assist in tracking of internal shared revenue.
o Develop client relationships to progress the client experience for our services.
o Ability to organize and coordinate work schedule for a multitude of tasks, such as customer service requests, processing day-to-day tasks, scheduling, and conducting one-on-one onboarding and offboarding calls, and compliance reviews.
o Learn about Benefit Compliance to assist clients in meeting compliance requirements.
o Collaborate with team when implementing new client services.
o Accurately gather, organize, and reconcile benefit data for multiple purposes.
o Develop communication tools to enhance understanding for clients.
o Monitor and verify processes and tasks are being completed within regulations and policies.
o Evaluate and revise internal processes to reduce costs and increase efficiency.
o Document and maintain administrative procedures for assigned processes.
o Provide training and support to clients and employees.
o Learn to process payroll across multiple clients and varying pay frequencies.
Knowledge, Skills, and Abilities which might help you be successful in this position
o Knowledge of human resource, benefit, and payroll rules and regulations.
o Strong analytical skills and a thorough knowledge of benefit plans concepts, human resource actions, and payroll.
o Excellent communication (verbal and written) and organization skills.
o Has the desire to continue to learn. Takes direction well.
o Computer proficiency and technical aptitude with the ability to use Microsoft products and various software.
o Ability to work within multiple systems and adaptability to embrace new technology.
o Proven ability to work effectively in a team environment with co-workers and managers.
o Capability of effective planning and priority setting.
o Ability to manage several complex projects while working under pressure to meet deadlines.
o Detail oriented, ability to efficiently and accurately transfer data from different formats.
o Provide a high-level of customer service.
Other Duties
o Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
o This job operates in a professional office environment. The position requires frequent use of office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
o While performing the duties of this job, the employee is regularly required to talk or hear.
o Specific vision abilities required by this job include close vision, distance vison, color vision, peripheral vision, depth perception, and the ability to adjust focus.
RISQ Consulting is ready to invest in hungry, humble, and smart individuals who are interested in learning about sales and the dynamic, fast paced risk management industry.
Our Sales Associate Internship will introduce you to the wide world of insurance from commercial coverages, to health benefits, to HR and payroll, to sales and growth. We want to offer you a meaningful hands on experience learning from the best of our team. At the end of this internship we hope you have a good idea of what we do and be able to decide which part of this industry and our business interests you before embarking on a career with limitless possibilities.
As a Sales Associate Intern, you will:
o Experience the servant leadership model and the RISQ Way for exceptional employer/employee/client relationships.
o Understand the importance of branding and culture within an organization.
o Learn to identify and develop new business opportunities through prospecting, research and lead generation.
o Help craft marketing strategies, materials, and execute events.
o Attend client meetings with Consultants and Account Managers.
o Develop business acumen and industry knowledge through ongoing training and development.
o Comprehend the client lifecycle through installations, renewals, customer service, and terms.
o Learn how to manage client relationships and deliver high quality risk consultation.
o Learn about the insurance licensing process, so that if you return, you can get your life & health insurance (L&H) license and/or your Property & Casualty insurance license.
We pride ourselves on being Alaska’s fastest growing brokerage, utilizing cutting edge technology and holistic strategies to provide risk management solutions for our clients across Alaska. Our employees enjoy flexibility, mentorship, and incredible professional opportunities.
Why not start your career journey at a place that values ambition, innovation, community, and lifelong learning? Start with RISQ Consulting!
