By Ashley Snodgrass
What do you do when you get a bill from your doctor or an Explanation of Benefits from your insurance company that doesn’t look quite right? Maybe you have been asked to pay more because a service wasn’t covered, or the claim was processed out-of-network (even when you know your doctor is in-network)? If you’re like most people, you likely grudgingly pay the bill and move on. Before I worked in the health insurance industry, I did the same thing. Primarily, because as a young adult I had no idea how insurance was supposed to work. I also didn’t know what to do if something was processed differently than I anticipated.
I recently stumbled across an article written by an owner of a healthcare advocacy company, where she detailed issues she had trying to sort out an issue with an insurance company for her father. She shares valuable recommendations to help readers get better results when trying to sort out issues with your own insurance company. I encourage you to check it out to learn more about how to work with your health insurance company: